A dirty air filter can cause restricted airflow through the indoor unit. What this means is that the sensors may try to overcompensate and the machine may work harder.A dirty air filter can also put pollutants into the air, if left too long without cleaning. We recommend cleaning your filters at least once every 3-6 months. This video [FIX ME] will show you what exactly to do to clean your filters, it is that simple. Otherwise do not hesitate to call us, we do charge a fee, however we can clean them for you.
You can check if your Heatpump does need cleaning. There are several steps which you need to take; Lift up the top cover of the machine, being careful not to snap any of the hinges on the left and right sides Slide the filters out from the machine Use the pressure of water on the back side of the filter to push solids off the filters You can also use a vinegar solution to destroy any mold or a soapy solution to breakdown any oils Rinse Allow the filters to dry completely and do not turn your machine on. Once they have dried, reassemble the machine and that is it there is to it!
Before you contact us, you can check to see if these few steps can solve your issue; Check to see if the remote batteries need changing Make sure you are in range of your Heatpump Find the outside compressor unit, and there will usually be a switch outside to turn all power off. Turn the power off for at least 5 minutes and then turn it back on to reset any microchips inside the machine. Test to see if the machine now has power If you are still having issues, please contact us on 09 271 6262, or email us firstname.lastname@example.org
Your Heatpump can be turned on using the remote. Make sure you are in range of the indoor unit and give your machine at least 5-10 minutes to start heating once turned on.
You should clean your Heatpump at least every 3-6 months. However, based on New Zealand and customer usage trends, we suggest you clean them twice in winter and once in summer.
There may be a few reasons why this could be happening; Make sure the Heatpump temperatures are set to a reasonable level which is achievable. What this means is that if you are in a closed room, the ideal temperature should be between 21-22°C in winter time. If the temperature is set to 30°C for example, the compressor will overwork itself and draw more energy to try to achieve this desired temperature. If there are gas leaks, clogged or damaged parts, your machine may again be over or under performing to compensate for these deficiencies. If your room which you are trying to heat is an open area, the hot air may be lost due to the size and airflow of the room. Your machine may also be under sized and will struggle to perform well
Check filters are clean. Check fan speed, louvers (controls the direction of the air flow) are correctly adjusted. Check the outdoor unit is free of debris such as leaves, plastic bags, overgrown vegetation. If you are still having issues please contact us.
If you have just changed modes, the Heatpump needs atleast 5-10 minutes to switch between modes. If the issue still persists, contact us for a service.
We sell a range of the top brands, depending on what your needs are;We sell a range of the top brands, depending on what your needs are; Daikin Carrier LG Fujitsu Hitachi Mitsubishi Panasonic